Friday, February 27, 2009

Death of the Newspaper

I was saddened to see the demise of the Rocky Mountain News which published their last edition today after 150 years in business. This got me thinking and in discussion with friends of mine about the future of the newspaper and news organizations in general.

What happened? First, news organizations lost their way. Somewhere over the past couple of decades, news organizations stopped reporting just the news and started reporting opinion. News was and continues to be who, what, where, how, when. Once the reporter begins to provide opinion, it is no longer news. The problem over the last several decades is just about everything in a paper now has opinion. If I want opinion, I can walk down the street and get it for free. Indeed, if I have the right Twitter friends, I get opinion unsolicited.

Once news organizations moved from providing the simple who, what, where, how, and when, their value decreased. (Understand, opinion is important, but it should be labeled as such and should be segregated from "pure" news.) Second, news occurs real time. Newspapers occur periodically. Therefore, news is not longer news by the time a paper is published. The result is that the newspaper was forced to provide something a breaking news source could not provide--context and opinion. The problem with opinion is you can get it anywhere. The result has been decreasing revenue, particularly when alternative news sources have grown.

Second, social media have taken the place of both news reporting and opinion and editorial. With the advent of blogs, everyone can have an opinion. With newspapers, not everyone has their opinion published. Not so with blogs. It is your blog and you always get your opinion published (even if no one reads it). Blogs also allow individuals (in many cases experts in the field) to write about what interests them. The problem with opinion? First, everyone has them, second an opinion can't be wrong--only agreed or disagreed with, and third, opinions and fact are very different things.

The result is that newspapers (and to a lesser extent, radio and TV news organizations) have found a troubling truth--news can't be owned. News is available to the first individual or organization to find it. This was evidenced by the USAir emergency landing in the Hudson River. The first photo from the scene was a TwitPic posting through the social media micro-blogging site Twitter from an individual with an iPhone. Increasingly, this is seen in a variety of news venues--photos of storms on local TV weather reports, crash photos published across the Web, and Twitter and SMS messages from terrorist attacks. This type of news cannot be duplicated by the print media. In many cases, if the immediate resources are not available, it cannot be duplicated by radio and TV media.

This type of news is an immediate unfolding of the who, what, when, where, and why. Newspapers abdicated this news venue decades ago. What remains to be seen is the development of technologies for evaluating "factness" of news. the Digg Web site doesn't do it. The Snopes Web site lags the event by too much for evaluation breaking news. I predict that this area is the next big development in information management of news.

What is your opinion? We'd love to hear from you.

Thursday, February 12, 2009

The Power of the Social Net: Debrief

I'm on my way back from the Dallas Twestival and thought I'd capture my thoughts on the experience. First, I'm getting too old for turning out at happenings. Second, it is good to know that the hippie (son or grandson of) movement is alive and well. Third, there are a lot of people out there that, even though they are in close proximity to each other (meaning within conversation distance), they seem to prefer Twitter. I'm going to have to think on this last one as it may be a future trend.

With that said, the Twestival has to be called a success. The Dallas Twestival alone raised enough money to dig a well, so the donated money was well-spent. Add to that the fact that it was fun, we had good music, and we had a little stand-up comedy, I think it was time well-spent.

Dallas Twestival organized this in less than a month. They pulled off a great thing with a lot of great volunteers and some big hearts. They are to be congratulated on being part of a
Future tread in online organization and mobilization for a good cause.

Anyone else have thoughts on the event?

The Power of the Social Net: Twestival

There is a lot of discussion these days about social networking sites rapidly gaining in popularity and displacing traditional "post and view" sites that have been around for almost a decade. This "social net"--as I refer to the collective social networks, applications, and tools--could be just the next fade or it could be the next revolution of the Internet. Statistics show Facebook growing faster than MySpace and in the process, gaining a significant user base among adults. That counts because adults buy stuff and generally have more disposable income than the typical teen (disposable is a relative term in these down economic times, but I digress). Social sites such as LinkedIn are seeing an explosion of growth because 1) people are unemployed and are looking to network for that next job; 2) people are employed but don't know for how long; or 3) Boy Scout/Girl Scout-types have no idea where the economy is going and want to be prepared.

On the surface, these sites provide an easy method for people to connect; exchange messages, photos, and interests; and generally stay in touch. In this sense, social networks are displacing the telephone, snailmail, and increasingly, email. However, there is a deeper level to social networks.

Humans are social animals. We like to socialize, to talk, and to do things together. Without it, we are isolated and alone. Social networks address this problem--not as well as in-person activities, but better than alternatives such as the phone or email. And this is where the second level of social networks come in--they are attempting to substitute for some in-person activities. For example, many social networks allow the user to identify connections who are online and to initiate an interactive chat with them. They aren't to the level of Skype, but it's only a matter of time.

Second, social networks are starting to integrate collaboration tools that also enable interactive communication in a number of ways beyond simple chatting. For example, LinkedIn has integrated huddle.com's collaboration tools. As such, it acts an an ad hoc collaboration/discussion board. Both LinkedIn and Facebook have their groups a user can join and become associated with people with a similar interest. Taking a slightly different approach, Google Docs allows interactive viewing and editing of documents. It's as if a group were in a room, simultaneously writing on a whiteboard. While Google's more interactive capabilities have not been integrated into more traditional social network sites, it is only a matter of time.

For a population that has migrated far from their home, these social sites provide the next best thing to being there. With the addition of Skype type capabilities and Google Doc capabilities in the near future, it will almost BE the same as being there.

Finally, there's Twitter, a microblogging service that allows a user to publicly post anything on their mind--as long as it's done in 140 characters or less. Twitter is one of the fastest-growing social networks. While it is technically a micro-blogging service, it is considered a social networks because individuals can subscribe or "follow" people of interest. As a result, the follower groups of an individual tend to form social message interchanges. The network grows because anyone can see the "tweets" or message sent and anyone can follow anyone else. (There are exceptions, but generally this is the way it works.) Twitter has been used to simply let people know what they are doing and to move people to action. For example, a couple of months back an individual was arrested in Egypt and he tweeted for help. The protest was overwhelming and helped to gain the individual's release.

Three recent examples demonstrate the power of Twitter. First, a couple of weeks ago, a passenger plane made an emergency landing in the Hudson River in New York City. A Twitterer on a passenger ferry which immediately diverted to pick up survivors took a picture of the plane and passengers in the water and tweeted it. It was the first on-the-scene photograph from where the plane went down. Over the next several hours, that photo was re-tweeted around the world and picked up by news stations. Even the individual who sent the original tweet photo was interviewed!

Second, Twitter has become so popular that it has its own awards ceremony--The Shorty Awards. Every year, Twitter members vote on who they think are the best tweeters in a variety of categories. The awards ceremony, held this week, played to an overflow crowd and news of the even was again picked up in the popular press.

Third, Twitterers have formed together to raise funds for a worthy cause, clean water worldwide. The gain notice, the cause has taken on a life of its own, now known as Twestival. What started out as a simple fundraising and fun Twitter meetup has grown to organized Twitter meetups in some 175 cities worldwide. Their goal: Raise $1 million for clean water projects in underserved areas of the world. All indications are the Twestival will be a huge success. Even for those not able to attend, people will be tweeting live from the various sites. For the new folks, think of it as a worldwide Rave. For the oldtimers, it's a worldwide happening. Either way, it demonstrates how a social network can mobilize the masses. With that said, I am off to the Dallas Twestival.

What are your thoughts?

Monday, February 2, 2009

Millions of Books, but No Card Catalog

The title of this post is from a tweet (Twitter message) from a source that I follow. However, it succinctly summarizes some of the evolving trends in information management in general, and library sciences in particular. In this case, the title is referring to an article in The New York Times titled, "Some Fear Google’s Power in Digital Books," which describes Google's activities related to digitizing the world's written record. While issues of copyright, fair use, and author protection remain issues, it demonstrates the amount of effort going into the subject and some of the proposed solutions. That the written record will be digitized is not in doubt. The only questions are when it will occur, the technology that will be used, and what it will cost the consumer.

For more on this subject, read the original article at: http://www.nytimes.com/2009/02/02/technology/internet/02link.html?_r=1

What do you think about this subject?