Thursday, February 12, 2009

The Power of the Social Net: Twestival

There is a lot of discussion these days about social networking sites rapidly gaining in popularity and displacing traditional "post and view" sites that have been around for almost a decade. This "social net"--as I refer to the collective social networks, applications, and tools--could be just the next fade or it could be the next revolution of the Internet. Statistics show Facebook growing faster than MySpace and in the process, gaining a significant user base among adults. That counts because adults buy stuff and generally have more disposable income than the typical teen (disposable is a relative term in these down economic times, but I digress). Social sites such as LinkedIn are seeing an explosion of growth because 1) people are unemployed and are looking to network for that next job; 2) people are employed but don't know for how long; or 3) Boy Scout/Girl Scout-types have no idea where the economy is going and want to be prepared.

On the surface, these sites provide an easy method for people to connect; exchange messages, photos, and interests; and generally stay in touch. In this sense, social networks are displacing the telephone, snailmail, and increasingly, email. However, there is a deeper level to social networks.

Humans are social animals. We like to socialize, to talk, and to do things together. Without it, we are isolated and alone. Social networks address this problem--not as well as in-person activities, but better than alternatives such as the phone or email. And this is where the second level of social networks come in--they are attempting to substitute for some in-person activities. For example, many social networks allow the user to identify connections who are online and to initiate an interactive chat with them. They aren't to the level of Skype, but it's only a matter of time.

Second, social networks are starting to integrate collaboration tools that also enable interactive communication in a number of ways beyond simple chatting. For example, LinkedIn has integrated huddle.com's collaboration tools. As such, it acts an an ad hoc collaboration/discussion board. Both LinkedIn and Facebook have their groups a user can join and become associated with people with a similar interest. Taking a slightly different approach, Google Docs allows interactive viewing and editing of documents. It's as if a group were in a room, simultaneously writing on a whiteboard. While Google's more interactive capabilities have not been integrated into more traditional social network sites, it is only a matter of time.

For a population that has migrated far from their home, these social sites provide the next best thing to being there. With the addition of Skype type capabilities and Google Doc capabilities in the near future, it will almost BE the same as being there.

Finally, there's Twitter, a microblogging service that allows a user to publicly post anything on their mind--as long as it's done in 140 characters or less. Twitter is one of the fastest-growing social networks. While it is technically a micro-blogging service, it is considered a social networks because individuals can subscribe or "follow" people of interest. As a result, the follower groups of an individual tend to form social message interchanges. The network grows because anyone can see the "tweets" or message sent and anyone can follow anyone else. (There are exceptions, but generally this is the way it works.) Twitter has been used to simply let people know what they are doing and to move people to action. For example, a couple of months back an individual was arrested in Egypt and he tweeted for help. The protest was overwhelming and helped to gain the individual's release.

Three recent examples demonstrate the power of Twitter. First, a couple of weeks ago, a passenger plane made an emergency landing in the Hudson River in New York City. A Twitterer on a passenger ferry which immediately diverted to pick up survivors took a picture of the plane and passengers in the water and tweeted it. It was the first on-the-scene photograph from where the plane went down. Over the next several hours, that photo was re-tweeted around the world and picked up by news stations. Even the individual who sent the original tweet photo was interviewed!

Second, Twitter has become so popular that it has its own awards ceremony--The Shorty Awards. Every year, Twitter members vote on who they think are the best tweeters in a variety of categories. The awards ceremony, held this week, played to an overflow crowd and news of the even was again picked up in the popular press.

Third, Twitterers have formed together to raise funds for a worthy cause, clean water worldwide. The gain notice, the cause has taken on a life of its own, now known as Twestival. What started out as a simple fundraising and fun Twitter meetup has grown to organized Twitter meetups in some 175 cities worldwide. Their goal: Raise $1 million for clean water projects in underserved areas of the world. All indications are the Twestival will be a huge success. Even for those not able to attend, people will be tweeting live from the various sites. For the new folks, think of it as a worldwide Rave. For the oldtimers, it's a worldwide happening. Either way, it demonstrates how a social network can mobilize the masses. With that said, I am off to the Dallas Twestival.

What are your thoughts?

No comments: